Shipping & Policies

All orders ship from Vancouver, British Columbia using Canada Post. 

Free Shipping on Orders over $100 CAD

Applies to orders over $100 CAD shipped within Canada only.  

Processing Time
We have a current 3-5 business day turnaround time before your order will be packed and shipped.  If you need your order in a rush, please contact us by email hello@soluxury.com and we will do our best to accommodate your request.

Foreign Duties and Taxes

We are not responsible for foreign duties or taxes imposed / charged by your country if you are ordering outside of Canada.  

Approximate Delivery Times
Vancouver & Lower Mainland: 2-5 business days
Rest of Canada: 5-10 business days
United States: 7-10 Business days
International: 10-15 Business days

Local Pick-up
We are no longer able to accommodate local pickup orders.  To save on shipping costs, you may purchase in-store from one of our many retailers - https://soluxury.ca/pages/stockists.

Returns and Exchanges

Every body is different and no one product will work for all people.  As such, we cannot guarantee that our products will work for everyone.  Due to the hygienic nature of our products, we are unable to accept any returns or exchanges on opened product, without exception.  Unopened and sealed product may be returned for a refund at the customer's shipping expense.

If your order arrives damaged, please send a photo by email to hello@soluxury.com